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Seminar Title:  
Public Safety Crowd Management

DATES:  11/1/2022 through 11/2/2022

INSTRUCTOR(S):  Michael A. Tobia

LOCATION:  Rock Hill Police Department - 120 E. Black Street, Rock Hill , SC  29730

HOTEL:  Holiday Inn - Rock Hill, SC  803-324-9000
Contact Hotel for State Govt. Rates

COURSE REGISTRATION FEE:  $350.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Michael A. Tobia, Ed.D is an independent Security Consultant for several large entertainment venues in the New York region. Prior to this position, he was an Associate Research Professorat Rutgers University in New Brunswick, New Jersey for the Department of  Homeland Security (DHS) Center of Excellence. The Center conducted extensive research in stadium security for major league sports and entertainment industry including NFL, MLB, and NASCAR. This work is published on the DHS SAFETY Act website and provides venue operators with best practices, performance metrics,and training guidance to include in their security program. The Center is currently researching simple randomization designs to enhance security, and economic benefits and costs of security at stadiums.

In 2008, Dr. Tobia received an appointment to the DHS Office of University Programs to advance research knowledge products, tools, and methods to the first responder community in Federal, State and Local governmental agencies. He remained in this position for nine (9)years.

Dr. Tobia has a distinguished 26-year career at the Port Authority Police Department of  New York and New Jersey retiring at the rank of Full Inspector, Commanding Officer of the Bus Terminal in New York City. During his service at the PAPD, he progressed through several positions of increased scope and responsibility culminating in several key leadership roles that included; Office of Counter-Terrorism unit- specializing in risk assessment, threat analysis and mitigation; Office of Emergency Management(OEM)- conducting preparedness exercises,  drills, coordination; and Training Director of the Police Academy -overseeing recruit, basic supervision, middle management and executive development curricula.

Education includes a Bachelor Degree of Science from John Jay College of Criminal Justice, Master Degree in Education, and Doctorate from Seton Hall University, a member CommunityPolicing Institute, Certified Protection Professional (CPP) from the American Society of Industrial Security (ASIS), and recognized Security expert by theNational Football League.

Dr. Tobia is a September 11, 2001 first responder to the World Trade Center and worked for an extended period in the emergency response and recovery efforts at ground zero. He is an accomplished field Commander in Incident Management and emergency operations as well as intelligence sharing, resource coordination, and risk assessment.

Published work includes; “Best Practices in Anti-Terrorism Security for Sporting and Entertainment Venues”, CICCADA Research Team, 2016;Experimental Designs for Testing Metal Detectors at a Large Sports Stadium” 2015; Public Safety Crowd Management.”2012 National and Educational Training Division.

Pre-Payment is not required to register or attend IN-PERSON seminars. Pre-payment is required for WEBINARS and ONLINE COURSES.


Course Objectives



The term Crowd Management is NOT synonymous with "Crowd Control" which involves the use of force. History has shown "Crowd Control" usually begins when a poorly designed Crowd Management plan has failed. This means a good Crowd Management plan manages a crowd in a safe and strategic way, thereby minimizing competitive behavior and the need for Crowd Control tactics. Security Officers, Operational Managers, Police, Fire, and EMS personnel who oversee large gatherings at transportation facilities, iconic structures, sporting events, and shopping malls will benefit greatly from the KSA’s provided in this training.

This course was first piloted in the City of Indianapolis in preparation for large gatherings of people at Super Bowl XLVI. It is based on modern theories, academic research, established standards, best practices, and case studies to provide participants with effective crowd management strategies for organizing crowd behavior in non-emergency and emergency situations.


  • Complies with NFPA Life Safety Standards 101.1, ADAAG 4.9, and ADAAG 4.3.11.

  • Provides Personnel with Enhanced Knowledge and Techniques of Managing Large Crowds Safely.

  • Reviews Best Practices and Lessons Learned.

  • Reduces risk of implementing Crowd Control Tactics to Forcefully Control Behavior.

Special Needs of People in Large-Gatherings

Americans with Disabilities Act (ADA) requires equal protections at public facilities including large-gatherings without discrimination or prejudice. Public Safety Crowd Management includes methods for the safe management of patrons with disabilities by identifying areas of refuge to coordinate crowd movements for the disabled and special need populations.

Crowd Manager Workforce

Crowd Managers are recognized by the Jurisdiction Having Authority (JHA) and Facility Management as an essential component in all planning, preparedness, and operational activities. Their enhanced knowledge, skills, and abilities to recognize unsafe crowd conditions, and implement corrective measures will prevent potential crowd disasters. Participants who complete all course activities will provide this additional skill set to the security workforce and enhance its ability to identify the early warning signs of increased crowd concentrations, and potential negative effects. This course supports the national goals and objectives for critical infrastructure protection and domestic preparedness and may be included in the Incident Command concept of operation and protocols.

 This course is registered in the FEMA NTED catalog which means Public Agencies can use grant money from UASI

NTED Federal Catalog # DHS-017-PREV

This cNTED Federal Catalog # DHS-017-PREV

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