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Pre-Payment is NOT required to register and attend
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Seminar Title:  
Conflict Resolution: Understanding Brain Chemistry

DATES:  2/26/2020 through 2/27/2020

INSTRUCTOR(S):  Don Haley

LOCATION:  Public Agency Training Council Training Center - 5235 Decatur Blvd, Indianapolis, IN  46241

HOTEL:  Holiday Inn - Indianapolis, IN  317-856-6200
Contact Hotel For Current Rate

COURSE REGISTRATION FEE:  $325.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Don Haley Professor Don V. Haley runs the Criminal Justice program at Tidewater Community College’s Virginia Beach Campus. Professor Haley’s ability to combine theory with practicality arises from his vast educational and work experience in the areas of law enforcement. Professor Haley’s educational background consists of a BA in Criminology (Cum Laude) from Saint Leo College, an MPA in Justice Administration (4.0 GPA) from Troy State University, as well as other post graduate research methods courses. Don Haley is a veteran of the United States Marine Corps. He also served as a correctional officer at Saint Brides Correctional Institute, a Virginia Beach deputy sheriff, Chesapeake and Virginia Beach police officer, and Virginia Beach police detective. In 1995, Don received the “Detective of the Year Award” for the 4th precinct, with the Virginia Beach Police Department. Don served as an adjunct professor at Virginia Wesleyan College from 1997-2008 in their criminal justice program. Don was “Voir dired” as an expert witness on a capital murder case in the 34th Judicial District Court in El Paso, Texas in 2008. Professor Haley’s law enforcement recognitions include the “Chamber of Commerce” award, Drug Enforcement Incentive Award, two Class Act awards, two Star Performer awards, and others. Professor Haley works contractually with theDistance Education Accrediting Commission, serving as a subject matter expert in criminal justice.
Professor Haley has researched and taught college students, law enforcement agencies, military personnel, business corporations, NCAA college athletes, and medical personnel in the latest advancements in the areas of neuroscience, brain chemistry, and psychology. Professor Haley reveals significant insight into the brain and its impact on behavior and cognitive functions in human beings. 


Pre-Payment is NOT required to register or attend this seminar

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Course Objectives

Over the last decade we have made huge advancements in the areas of neuroscience and interactions between human beings. Based on solid research and new discoveries about the human brain, we now have the ability to figuratively reach into a person’s brain and begin flipping switches. The proverbial “flipping of these switches” in our counterpart’s brain is designed to create safe interactions and influence others to engage in peaceful dialog. In this course we will teach “Why” it is important for law enforcement agencies to have a good foundation in this advanced area of study. Law enforcement professionals will find the information taught in this course extremely valuable when executing the duties and functions of their perspective careers and relationships in general. Understanding brain chemistry is essential and critical when establishing meaningful bonds in the community, resolving conflicts, and keeping the peace. We will identify the chemicals being released in the human brain during interactions with others, why these chemicals are released, and how they affect human behavior. Interaction skills and techniques will be taught to increase the release of desired chemicals, which creates trust, leading to desired behavioral outcomes. We will also articulate and teach the skills and behaviors, which will inhibit the release of bad chemicals in the brain. Such chemicals will lead to conflict, chaos, agitation, and a plethora of other problems. Upon successful completion of this course the law enforcement officer will possess a variety of psychological and physiological tools, which will enhance their career performance.

Upon Successful Completion: Attendees will have been provided the skills and knowledge to:

  • Comprehend the latest basic discoveries found in Neuroscience and Brain Chemistry.
  • Execute the process of creating new neuro pathways in our brains to effectively interact, influence, negotiate, respond, dialogue, and resolve conflict with individuals we encounter on a daily basis.
  • Identify and implement the three progressive phases of “learning” properly.
  • “Hack” their own memory in order to store an unlimited amount of data in their brain’s hard drive.
  • Properly utilize the use of the Limbic System of the brain to de-escalate hostile situations.
  • Discover the phenomenon known as “Illusion of Knowledge” and discover how to overcome this principle, which inhibits individuals from problem solving.
  • Ascertain the two main levels of human emotions and discover how to read and interpret them.
  • Identify the chemicals released in the human brain and how these chemicals affect emotions and human interactions. Also, learn how to induce these chemicals in your counterparts’ brain.
  • Discover the classifications created by our “Primitive Brain” during every human interaction and learn how to manipulate which category your counterpart will put you in.
  • Learn the proper execution of the FORM technique in repour building.
  • Uncover how to implement, utilize, and interpret basic “triggering” techniques.
  • Identify, and utilize “cognitive empathy” with your counterpart in resolving conflicts.
  • Recognize the characteristics of “Twisted Reality” in your counterpart and learn how to bring that person back to a sound existence.
  • Discover how to obtain a quick response from unanswered texts, emails, and/or phone calls.
  • Identify the 6 principles of persuasion influence that are universal.
  • Identify deception via the biological aspects of the right and left brain.
  • Learn the basics on how to “Spy the Lie”
  • Learn how to properly evaluate and interpret the “methodology” of an individual.
  • Understand the causes and aspects related to “Unconscious transference” in eye witness identification testimonies.

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