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Seminar Title:  
Meeting the Challenges of Crisis Management

DATES:  8/21/2018 through 8/22/2018

INSTRUCTOR(S):  Paul Mendofik

LOCATION:  Public Agency Training Council Training Center - 5235 Decatur Blvd, Indianapolis, IN  46241

HOTEL:  Holiday Inn - Indianapolis, IN  317-856-6200
$95 Double or Single
Identify with PATC to receive discounted room rate. Book Room Online Here

COURSE REGISTRATION FEE:  $295.00 Includes all training materials, and a Certificate of Completion.

Instructor Bio

Paul Mendofik, Lieutenant (Retired)Paul is retired from the Pennsylvania State Police. His law enforcement career has spanned more than twenty-eight years. In addition to his service with the State Police, he served with local police agencies, as a school police officer and at the PA State Capitol. Paul has served in a wide variety of assignments. Acting in both operations and supervisory capacities, he has directed resources and personnel in the planning for and resolution of numerous crisis events. Other duties have included the enforcement, investigation and prosecution of all violations of the law, the creation of contingency plans, integration of multi-agency interoperability plans, high-risk incident resolution, raid planning and execution, operational evaluations and officer-survival.

Paul has operational experience and training in preparation and response to potentially lethal events, including terrorism. He developed a tiered program to address and prepare multidiscipline response to school violence and other harmful events at vulnerable sites. He has provided consultation, training and simulation exercises at a variety of agencies and organizations in the United States and Canada. His work has involved him with all levels of the governmental structure and with several terrorism task forces.

Paul's experience with simulation exercises began in the early 1990’s. He is a certified practitioner of the Homeland Security Exercise and Evaluation Program (HSEEP) and has also completed the requirements to become a trainer for HSEEP. His additional certifications include being a volunteer instructor for the American Red Cross and a former National Rifle Association Law Enforcement Firearms Instructor (pistol, shotgun and patrol rifle).

Paul has completed NIMS training, inclusive of the 400 level, is a graduate of Northwestern University, School of Police Staff and Command; Penn State University, Police Executive Development and holds a degree from Penn State.

He is an accomplished author in national periodicals and for various web-based newsletters. His memberships include the Pennsylvania State Troopers Association, the Marine Corps Law Enforcement Foundation and the Knights of Columbus.

He proudly served in the United States Marine Corps.


Pre-Payment is NOT required to register or attend this seminar

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Course Objectives

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TTo assist you in preparing for emergency situations and events that become a crisis. Through the introduction of recognized crisis management tools and best practices, a greater level of management is developed to meet the dynamics of emergencies.

Once the event begins, delays in reaction time becomes a hazard. In examining the consequences of delayed action time the results are frequently additional casualties, more property damage and negative perception by the community. Conducting a risk assessment, developing a comprehensive crisis plan, creating functional end-user guides, identifying appropriate training and following a progressing drill/exercise plan maximizes readiness while minimizing the harmful impact of crisis.

Recognition of Hazards, Risks and Threats There is a need to make a valid assessment of what hazards, risks and threats are facing us before we can minimize their negative impact. Within the limitations of resources and capabilities, these need to be identified and then prioritized. Legitimizing their likelihood of occurrence, as well of their probable consequences, will assist in prioritizing resource allocation. During the prioritization phase, decision makers will need to determine which should be addressed within their organization, with partners or to transfer that responsibility to another who are more capable & appropriate to address them.

Plans and End-User Guides Effective management is enhanced through efficiency. The comprehensive plan and the end-user guides provide lines of authority; defines responsibility; articulates redundancy to avoid gaps; makes available modular, scalable tools in a user appropriate format. Both the format and manner of documentation should be designed to benefit individual use and interoperable integration within established guidance.

Training, Drills and Exercises Fight-Flight-Freeze….A crisis situation, during an emergency, initiates a reaction within human beings. A number of physiological, psychological and emotional changes will impact us. We need to implement an effective strategy to combat these influences on our decision making and actionable responses. Enhancement of proficiency in our real and designated responsibilities leads to confidence in our capability. That proficiency must be developed at each level where it is required. These levels can include the individual, their organization, their partners and those they are impacting. Through the structured process of the steps in this program, we explore and identify stakeholders to determine training requirements and frequency. Further, we develop a progressive series of drills and exercises to apply our training both internally as well as with our partners with whom we have an interoperable relationship.


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