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Webinar Details
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LIVE WEBINAR SCHEDULE (Eastern Time Zone)
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Leadership in Public Service: It's a Choice, NOT a Position
1-2 PM November 26, 2014
Michael Euliss 
FREE
Details | SOLD OUT - Get on Waitlist

A common mistake is to associate "Leadership" with "Authority". Authority is given to or taken by an individual, but Leadership is ALWAYS a choice. True leadership is the one ingredient that will make your agency's performance soar. It is most effective when embraced by EVERY member of the organization. This FREE webinar is for ALL of those who serve in public service; Sworn or Civilian, whereever you may be on the organizational chart. More >>

 
On-Scene Triage of Electronic Evidence
2-4 PM December 2, 2014
Scott Lucas
$99
Details | Register

Registration for this special three hour webinar gives access to live webinar and 30 day access to the recording streaming online! The purpose of this three hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
Discriminatory Discipline
2PM December 9, 2014
(2 hours)
Matt Dolan
$70
Details | Register
In addition to low morale stemming from the belief that different people are held to different standards within a public safety agency, substantial legal liability can also result when some rules appear to apply to some members of the department more than others. Mistakes such as a failure to clearly set managerial expectations, failure to “reset the clock” on revised policies, rushing to judgment without considering past practice, and many others can result in lawsuits and the loss of time and productivity that come with them. More >>

 
Facebook® Investigations: New Tools and Techniques
1-4 PM December 12, 2014
Glenn Bard
$99
Details | Register

This webinar will cover the many aspects of conducting investigations involving Facebook®.
Facebook® is currently the second largest website on the internet, and the largest social networking site. As such it has become a part of many people’s daily lives. In this webinar the attendee will be instructed on where the different types of useful data can be found.. More >>

 
ESSENTIAL MOBILE FORENSICS: Getting Past the Android® Passcode
1-4 PM December 18, 2014
Scott Lucas
$149
Details | Register

Registration for this special three hour webinar gives access to live webinar and 30 day access to the recording streaming online! The purpose of this three hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
LEGAL UPDATE: Dealing with the Mentally Ill and Persons of Diminished Capacity
12PM Dec. 19, 2014
Jack Ryan
$35
Details | Register

The purpose of this training is to provide the attendee with legal updates and policy directives relative to S.W.A.T., Emergency Response and other special operations. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Oxygen Forensic Suite 2014 User Certification
1-5PM December 29, 2014
Glenn Bard
$299
Details | Register

OFS user certification is designed to familiarize the student with the Oxygen Forensic Suite software program. Successful certification validates an end-user's ability to use the program for any type of investigation requiring the acquisition and analysis of data stored on mobile phones. More >>

 

PAST WEBINARS (Streaming Online or Download where available)
Streaming Online gives 30 day imediate access to view the webinar and download materials - certificates issued through PATC Certificate Portal
Click Here for details / instructions for Download option


Getting Past the iOS Passcode: From Search Warrant to Data Recovery
2PM November 11, 2014
Scott Lucas
$300
Details | Register/View

One of the biggest hurdles in cell phone forensics is getting past a passcode locked iPhone® to retrieve the potential evidence. The purpose of this two hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting past the iPhone® passcode for the purpose of forensically acquiring data as evidence. More >>

 
Supervising the Toxic Officer - Part 2 of 2
2PM October 31, 2014
(2 hours)
Matt Dolan
$70
Details | Register and View

In this second of two installments, the presenter will outline and discuss the dangers of failing to document toxic behavior, the legal protections that toxic employees abuse (including retaliation and discrimination protection at the state and federal level) and the option of separation agreements in terminating toxic employees and moving forward as an agency. More >>

 
LEGAL UPDATE: Internal Affairs and Officer Misconduct
Original Air Date: 12PM Oct. 24, 2014
Lou Reiter
$35
Details | Register and View

The purpose of this one hour webinar training is to provide the attendee with legal updates and policy directives relative to Internal Affairs operations, handling officer misconduct and administrative investigations. More >>

 
Supervising the Toxic Officer - Part 1 of 2
Orginal Air Date: 2PM October 17, 2014
(2 hours)
Matt Dolan
$140
Details | Register and View

In this first of two installments, the presenter will outline and discuss the common character traits of toxic employees, the things that tend to motivate them and the manner by which they can damage an agency in fulfilling its mission. The vital role of those agency members involved in the hiring and background investigation process will be discussed in the context of spotting “red flags” through due diligence. Once hired, the problems generated by toxic employees tend to multiply. Therefore, strategies to identify toxicity before hiring is crucial to minimizing the damage. More >>

 
The Plain Truth: Garrity and Compelled Statements
Original Air Date: 2PM Oct. 3, 2014
Lou Reiter
$70
Details | Register and View

Law enforcement agencies must conduct administrative investigations when allegations of potential misconduct are raised or when investigating critical incidents. However, the agency must ensure that the Constitutional rights of law enforcement employees are protected whenever the incident may have criminal implications. The agency must also have the foundation to mandate that employees cooperate with these investigations. More >>

 
The Strategic Plan for Diveristy in Recruiting and Hiring - A "Nuts and Bolts" Approach
Orig Air Date: 1PM Sep. 26, 2014
Matt Dolan
FREE
Details | Register and View

The recent events in Ferguson, Missouri have brought national attention to the continuing challenge within law enforcement agencies to hire and retain a diverse group of officers that reflect the community they serve. A continuing process of Strategic Planning for Diversity in Recruiting and Hiring can place agencies in the best possible position to make concrete efforts to attain diversity and demonstrate those efforts to members of the media, to elected officials and to the public.
More >>

 
LEGAL UPDATE: Officer Selection, Hiring and Retention
Orig Air Date: 12PM Sep. 19, 2014
Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to hiring, selection and retention. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding Perfection
Orig Air Date: 2PM Sep. 18, 2014
Michael Euliss 
$70
Details | Register/View | Series

Session 12 of a 12 part series on Great Leadership in Law Enforcement. We all go in search of the perfect leader, the perfect employee, the perfect agency. In this session we will discuss why that search, while noble, is futile. We will also pay tribute to great leaders present and past in this special 9/11 wrap-up session. More >>

 
Oxygen Forensic Suite 2014 User Certification
Orig Air Date: 1-5PM Sep. 5, 2014
Glenn Bard
$350
Details | Register and View

OFS user certification is designed to familiarize the student with the Oxygen Forensic Suite software program. Successful certification validates an end-user's ability to use the program for any type of investigation requiring the acquisition and analysis of data stored on mobile phones. More >>

 
Vehicle Pursuits and Officer Safety
Orig Air Date: 1-3PM Sept. 4, 2014
Harry Dolan and Dr. Robert Johnson
$140
Details | Register and View

The purpose of this special two-hour webinar is to discuss a recent research study of officer fatalities associated with vehicle pursuits. Using national data, the study revealed that officer fatalities from direct involvement in pursuits... More >>

 
ESSENTIAL MOBILE FORENSICS: Getting Past the Android® Passcode
Orig Air Date: 1-4PM Aug. 29, 2014
Glenn Bard
$299
Details | Register and View

Registration for this special three hour webinar gives access to live webinar and 30 day access to the recording streaming online! The purpose of this three hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
Brady and Giglio: Liability in Law Enforcement
Orig Air Date: 2PM Aug. 18, 2014
Lou Reiter
$70
Details | Register and View

This webinar will discuss these issues and offer suggestions and action steps for your agency. The participant will learn specific actions steps to take to insulate the agency and officers from potential civil liability for failure to disclose exculpatory evidence. More >>

 
LEGAL UPDATE: Sexual Harassment, Discrimination and Misconduct
Orig Air Date: 12PM Aug. 14, 2014
Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to sexual harassment, discrimination and misconduct. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding People, pt. 2
Orig Air Date: 2PM Aug. 8, 2014
Michael Euliss 
$70
Details | Register | Series

Session eleven in a 12 part series on Great Leadership in Law Enforcement. According to Harvard University, 85% of our success in the work environment has to do with our people skills NOT our technical skills. We will examine the four behavior styles and strategies to meet the needs of those styles in the workplace for peak performance. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding People, pt. 1
Orig Air Date: 2PM July 25, 2014
Michael Euliss 
$70
Details | Register | Series

Session ten in a 12 part series on Great Leadership in Law Enforcement. According to Harvard University, 85% of our success in the work environment has to do with our people skills NOT our technical skills. We will examine the four behavior styles and strategies to meet the needs of those styles in the workplace for peak performance. More >>

 
THE HIRING INTERVIEW: Strategies to Limit Liability
Orig Air Date: 2PM July 18, 2014
Matt Dolan
$70
Details | Register and View

The purpose of this one hour public safety webinar is to provide the attendee with an understanding of the manner in which costly agency liability often results when hiring interviews are conducted without the proper preparation and documentation, and the manner in which agencies can limit that liability.  More >>

 
LEGAL UPDATE: Armed Officers ~ Off Duty Action
Orig Air Date: July 11, 2014
Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to off duty action by officers. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
ESSENTIAL MOBILE FORENSICS: Smartphone Backups Analysis

Scott Lucas
$70
Details | Register and View

Registration for this webinar gives access to live webinar and 30 day access to the recording streaming online! The purpose of this one hour webinar training presentation by PATCtech's Scott Lucas is to expose the attendee to the importance of analyzing smartphone backup files, the types of data contained in Smartphone backup files and the solutions and procedures for acquiring and analyzing that data for use in criminal prosecution. More >>

 
LEGAL UPDATE: Property and Evidence Management

Jack Ryan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to property and evidence management. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Developing People vs. Micro-Management

Michael Euliss 
$70
Details | View | Series | Download

Session nine in a 12 part series on Great Leadership in Law Enforcement. The great ones understand that you LEAD PEOPLE and MANAGE THINGS. We fail when we begin to see people as objects or commodities. As a leader your role is about development. Here we will explore strategies of development and how you can use them in every interaction. More >>

 
ESSENTIAL MOBILE FORENSICS: Smartphone App Analysis

Scott Lucas
$70
Details | View

Registration for this webinar gives access to live webinar and 30 day access to the recording streaming online! The purpose of this one hour webinar training presentation by PATCtech's Scott Lucas is to expose the attendee to the types of data contained in Smartphone applications that may be used as evidence in criminal investigations, and the solutions and procedures for acquiring and analyzing that data for use in criminal prosecution. More >>

 
LIGHT DUTY POLICIES: In Public Safety

Matt Dolan
$70
Details | View

The purpose of this one hour public safety webinar is to provide the attendee with an understanding of the manner in which costly agency liability often results from non-existent or insufficient light duty policies, and the manner in which clear and informed policy decisions can limit that liability.  More >>

 
Qualities of Great Leadership in Law Enforcement: Encouragement

Michael Euliss 
$70
Details | View | Series | Download

Session eight in a 12 part series on Great Leadership in Law Enforcement. Do the folks in your office feel as if they are coming to work on the “home court” where support and encouragement abound? Or, do they fell as if they are playing on the “away court” in a climate of egos, deception, and disrespect? In this session we will unlock the power of encouragement and its impact on performance. More >>

 
LEGAL UPDATE: Officer Involved Domestic Misconduct

Lou Reiter
$70 or $99
Details | View | Download

The purpose of this training is to provide the attendee with legal updates and policy directives relative to officer involved domestic violence. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
NEPOTISM & FRATERNIZATION: Improving Morale & Limiting Liability

Matt Dolan
$70
Details | View

The purpose of this training is to provide the attendee with an understanding of the manner in which costly agency liability often results from non-existent or insufficient fraternization and nepotism policies. Also, attendees will be provided with the PATC Model Policy pertaining to employee fraternization and nepotism, as well as an explanation of its essential provisions.  More >>

 
Qualities of Great Leadership in Law Enforcement: Standards vs. Rules

Michael Euliss 
$70
Details | View | Series | Download

Session seven in a 12 part series on Great Leadership in Law Enforcement. Rule-based leadership turns into a dream-limiting, performance-choking bureaucracy, while an uncompromising pursuit of high standards inspires. Participants will learn strategies for refocusing energy on standards for their agency. More >>

 
OFFICER TERMINATION: Legal Liability & Best Practices

Matt Dolan
$70 or $99
Details | View | Download

The purpose of this training is to provide the attendee with an understanding of the manner in which officer terminations can trigger liability and the ways in which the careful and deliberate handling of terminations can minimize those risks.  The webinar materials will include a sample termination letter for all attendees. More >>

 
Getting Past the iOS Passcode: From Search Warrant to Data Recovery

Glenn Bard
$70
Details | View

One of the biggest hurdles in cell phone forensics is getting past a passcode locked iPhone® to retrieve the potential evidence. The purpose of this two hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting past the iPhone® passcode for the purpose of forensically acquiring data as evidence. More >>

 
Qualities of Great Leadership in Law Enforcement: Being Inspiring

Michael Euliss 
$70
Details | View | Series | Download

Session six in a 12 part series on Great Leadership in Law Enforcement. Did you realize that you don’t motivate people but you do inspire them? When people appear motivated at the conclusion of a discussion or meeting (like a locker room speech), it is because the leader inspired them to look deep at what they already believed. In doing so, the leader unleashes passion and commitment in a remarkable way. This session is all about understanding what it takes to be inspiring. More >>

 
THE GYPSY COP: Asset or Liability?

Matt Dolan
$70
Details | View

In this webinar, case studies will be utilized to outline the breakdown in background investigations by hiring agencies and the irrationally overblown fear of “speaking up” by past agencies that allow these officers to move from department  to department.  The purpose of this webinar is to provide the attendee with an understanding of the common causes of this phenomenon as well as strategies to prevent these officers from continuing their toxic careers in public safety. More >>

 
Qualities of Great Leadership in Law Enforcement: Humility

Michael Euliss 
$70
Details| View | Series | Download

Session five in a 12 part series on Great Leadership in Law Enforcement. Humility is the quality of being modest and unpretentious. The opposite is arrogance. How are you perceived? In this session we will look at this quality and understand that demonstrating humility and being seen as weak are totally different. The fear of being seen as week, ironically, comes across to others as arrogant. More >>

 
Advanced Mobile Device Analysis and Python Scripting with MPE+

AccessData®
$FREE!
Details | View

Scripting is no longer for kiddies! Using python in your mobile device examinations will allow the examiner to dig deeper in the files, folders and filesystem of mobile devices. Lets build scripts to parse GPS devices, location information and much more giving you the power to uncover data the automated tools might miss. Using AccessData MPE+ and python, the examiner will be able to parse, collect, carve and report data from any file and publish the results immediately. The things that can be done are truly limitless! More >>

 
How to Harvest SQLite Data with MPE+

AccessData®
$FREE!
Details | View

SQLite is used in both Android and iOS applications along with Blackberry and Windows mobile. This database format allows for the storage of valuable data that can be accessed by the smart device quickly. In this one hour free product demonstration webinar, AccessData will demonstrate how to use Mobile Phone Examiner to harvest critical SQL data for forensic examination. More >>

 
Citizen Recordings of Officers on Duty: Legal Liability and Best Practices
2PM Jan. 17, 2014
Matt Dolan
$70 or $99
Details | View | Download

The proliferation of portable recording devices has created new legal issues pertaining to a citizen's right to record officers on duty. Legislation and court decisions have begun to develop rapidly in response to this technological advancement. The purpose of this training is to provide the attendee with updated legislative and case law developments concerning this issue of increasing public scrutiny facing officers More >>

 
Enhanced iLogical Mobile Forensics Exams with MPE+

AccessData®
$FREE!
Details | View

This free product demonstration webinar will cover the iLogical feature within Mobile Phone Examiner Plus (MPE+). The iLogical feature has the ability to bypass the locking feature of an iOS device (iPhone 5c, 5s, 4s, iPad2 through current iPad) with the pairing record for the device. This will allow the examiner to extract data from a locked iOS device. Attendee's will learn to acquire many extended sources of data beyond what most logical products can deliver. More >>

 
Computer Forensics with Belkasoft Evidence Center Forensic Studio

Glenn Bard
$FREE!
Details | View

Belkasoft Evidence Center makes it easy for an investigator to search, analyze and store digital evidence found in instant messenger logs, internet browser histories, mailboxes of popular email clients, social network remnants, peer-to-peer data, multi-player game chats, office documents, pictures, videos and encrypted files. This one hour product demonstration webinar will provide the attendee with the interface, features and capabilities of Belkasoft Evidence Center Forensic Studio Ultimate. More >>

 
Qualities of Great Leadership in Law Enforcement: Authenticity

Michael Euliss 
$70
Details | View | Series | Download

Session four in a 12 part series on Great Leadership in Law Enforcement. "Authenticity" is all about being real. Genuine, not an imitation. That is what is required to transform hearts, minds, and behaviors. However, in this job, it is really tough to be authentic due to the situations we face daily. In this session, participants will be challenged to look inwardly and become authentic, which unleashes power to lead. More >>

 
Device Seizure 6.5 Mobile Forensics Product Update Demonstration
Glenn Bard
$FREE!
Details | View

Those who currently use Device Seizure are encouraged to attend in order to see the valuable updates that have been released over that last year. Those who would like to evaluate Device Seizure for implementation are encouraged to attend in order to see a full preview of the programs capabilities. This one hour webinar will cover the fundamental features of Device Seizure and demonstrate the new features released with version 6.5 More >>

 
Qualities of Great Leadership in Law Enforcement: Becoming an Effective Communicator
Michael Euliss
$70
Details | View | Series | Download

Session 3 of a 12 part series on Great Leadership in Law Enforcement. Great leadership requires great communication. Not necessarily charismatic communication, but effective and meaningful communication. In this session, participants will learn strategies for great communication - both verbal and non-verbal. More >>

 
MOBILedit Forensic and Forensic Express: New, Powerful and Affordable Cell Phone Forensics
Glenn Bard
$FREE!
Details | View

In this one hour webinar presentation, Glenn Bard, Chief Technology Officer for PATCtech Digital Forensics, will show investigators the new, powerful and affordable capabilities of MOBILedit Forensic and the new Forensic Express. Those who currently use MOBILedit Forensic or Forensic Express are encouraged to attend in order to see the valuable updates that have been released over that last year. Those who would like to evaluate MOBILedit Forensic or Forensic Express for implementation are encouraged to attend in order to see a full preview of the programs capabilities. More >>

 
AccessData Mobile Phone Examiner Plus ~ MPE+ ~ Are Logical Extractions Enough?
AccessData
$FREE!
Details | View

While automation can be a powerful aid for less experienced forensic examiners, utilizing a precise tool that would also deliver the most data should be ideal. Is there such a tool? A tool that could quickly perform triage/extraction and also deliver embedded artifacts, file systems and hidden data? In this webinar learn how to utilize AccessData's MPE+ to extract valuable data from mobile devices while analyzing the output "under a microscope" by uncovering artifacts usually left behind by other forensic tools. More >>

 
Qualities of Great Leadership in Law Enforcement: Becoming a Visionary
Michael Euliss
$70
Details | View | Series | Download

Session 3 of a 12 part series on Great Leadership in Law Enforcement. Without a vision an organization will die from the inside out. The very spirit of the people will dry up and wither away. In this session we will unpack the nature of sharing your vision and making a plan to transform it to reality. More >>

 
Smartphone Forensics with Oxygen Forensic Suite
Glenn Bard
$FREE!
Details | View

In this one hour webinar presentation, Glenn Bard, Chief Technology Officer for PATCtech Digital Forensics, previews one of the industry's leading and most user-friendly smartphone forensics solutions ~ Oxygen Forensic Suite Analyst. Those who currently use Oxygen Forensic Suite are encouraged to attend in order to see the valuable updates that have been released over that last year. Those who would like to evaluate Oxygen Forensic Suite for implementation are encouraged to attend in order to see a full preview of the programs capabilities. More >>

 
Mapping Cell Phone Records
Scott Lucas
$99 Download
Details | Download

In this recorded webinar the viewer will be instructed and guided on how to use Microsoft Street and Trips for mapping cellular call detail records. Topics include: Review of Cell Tower technology and terminology; Review of Cellular call detail records and terminology; Introduction to Microsoft Street & Trips® layout, function & navigation; Differences between Microsoft Street & Trips® and Google Earth®; Plotting individual record on Microsoft Street & Trips® from call detal report; Batch importing data into Microsoft Street & Trips®; Measuring distances, plotting directions and inserting azimuths; Basics of modifying Street & Trips® plotted data for court presentation; More >>

 
Qualities of Great Leadership in Law Enforcement: Learning from the Best and the Worst
Michael Euliss
$70
Details | View | Series | Download

For our chosen vocation, law enforcement, to continue to grow in the eyes of those we serve as a true profession, we need great leadership. Great leadership in every level of each organization. In this series, we will take a close look at great leadership and some of the qualities associated with being a great leader.  In each session, attendees will be exposed to a particular leadership attribute as well as strategies to improve their own ability to lead in this area.  Please note, just like great leadership requires no title, neither does this series. Sworn or non-sworn; Chief, Sheriff, Deputy, Officer, Dispatcher, Clerk; all are welcome and encouraged to attend. While you are encouraged to attend all 12, each session will stand on its own. In this session we will look at great historical leaders as well as their attributes. Learners will then explore the nature of true leadership in comparison to the ineffective, autocratic model that we see so prevalent today. More >>

 
False Confessions & Contaminated Statements
Stan Walters
$99 Download
Details | Download

Three Fatal Flaws and How Interviewers Can Avoid Them. Of all the cases of wrongful conviction overturned using DNA, 25% were caused by false confessions. In 75% of the overturned cases, faulty and contaminated victim and witness interviews were a major contributing factor. In nearly every case, the interviewer committed three fatal errors that contributed to these miscarriages of justice. What are those errors and how can they be avoided?More >>

 
10 Most Common Investigator Pitfalls
Tom Tittle
$99 Doanload
Details | Download

This module will list areas where law enforcement makes the most common mistakes during case investigations. Each “pitfall” will be highlighted enabling uniformed officers, as well as newly assigned investigators/detectives, to have a better grasp of potential areas often overlooked or under emphasized. More >>

 

V-ACADEMY SELF-PACED ONLINE TRAINING

 V-Academy Order Instructions

Click HeaderClick Column Header Title to Sort Each Column.

↑↓ COURSE TITLE Course Objectives   PDF Fee
Advanced Internal Affairs Investigations $49
Amber and Silver Alerts $49
Basic Photography Techniques for Law Enforcement $49
Bloodborne Pathogens $49
Child Sex Abuse $49
Conducting a SWOT Analysis $49
Connecting the Dots to an American Purpose $49
Courtroom Demeanor & Testimony $49
Criminal Drug Interdiction $49
Critical Thinking and Time Management $49
Domestic Voilence: Call Through Investigations $49
Death and Homicide Investigations $49
Emergency Vehicle Operations (EVOC) $49
Field Training Programs: An Introduction $49
Field Training Programs: Correcting Poor Performance $49
Field Training Programs: Utilizing the Daily Observation Report $49
Fingerprint Identification and Preservation Methods $49
Firearms Investigations Training $49
Generational Differences in the Workplace $49
Internet Tools for Criminal Investigators $49
Introductory Internal Affairs Investigation $49
Investigating and Prosecuting Cyber Predators and Child Pornographers $49
Less Lethal Force $49
Managing Personnel & Organizational Change $49
Maneuvering Successfully in the Political Environment $49
Mission, Vision, & Core Values $49
Officer Involved Domestic Violence $49
Officer Involved Shooting Investigations $49
Performance Management $49
Police Mental Wellness $49
Police Training for Incidents Involving Psychiatric Disorders (Mental Illness) $49
Practical Kinesic Interviewing Phase 1 $49
Practical Kinesic Interviewing Phase 2 $49
Preparing & Responding to Celebratory Riots $49
Professionalism in the 21st Century $49
Recruitment & Retention of Law Enforcement $49
Reducing Liability for the Smaller Agency $49
Social Media for Public Agencies $49
Sovereign Citizens $49
Statement Analysis(R) Interviewing Techniques $49
Strategic Planning $49
The Bulletproof Mind for Law Enforcement $49
The Root of Violence, Part I $49
The Root of Violence, Part II $49
The Root of Violence, Part III $49
The Value Gap $49
Verbal Judo $49
Workplace Harassment $49

FREQUENTLY ASKED QUESTIONS





Network administrators: Read this page for allowing WebEx traffic onto your network

 

FREQUENTLY ASKED QUESTIONS:   PATC Webinars


PATC Webinar attendance at over 20,000 and growing! <as of August 2013>

PATC Webinars offer practical training at a cost that any agency can afford. For the price of a single registration, agencies can have as many officers as they wish view the webinar from a single location, and all who view the webinar receive a certificate of training completion. Instructions for obtaining webinar training certificates are given during the webinar.

 

REGISTRATION, PAYMENT AND RECEIPTS (Important!)

Upon registering for any Live PATC Webinar or past webinar "Streaming Online" then you will recive an email from "messenger" with your access information. If it is a paid webinar then you will receive a second "messenger" email with your payment receipt ~ this is your master copy of the receipt. These emails come from an automated system and sometimes get directed to bulk / junk / spam folders instead of your "Inbox" - check all necessary folders for the "messenger" email for your registration information and payment receipt.

HOW DO I PAY? Registration for any single live or past webinar "Streaming Online" requires payment online by either credit card or PayPal using the "Register / View Online" button on the details page of any webinar. Click Here if you cannot pay by credit card and need inovoiced. Webinar downloads are available at the PATC Store where available (See "Past Webinars" for download availability")

Registering for a Live Webinar, unless otherwise stated on the details page for each respective webinar, registration for a live webinar gives you access to the live webinar only, and all referenced materials. If you do not attend the Live webinar then your payment will be refunded and a payment refund receipt will be automatically sent to the email used for registration within one business day of the live webinar. Access to the recording of past webinars can be purchased seperately, and either in "Streaming Online" format or Download. See "Past Webinars" on the webinar schedule page for past webinar availability.

Registering for a Recorded Webinar Streaming Online only gives you access to the recording, and any referenced materials. Registering for the recording gives you a minimum of 30 days to view the webinar recording as many times as you need and by as many people in your agency/company as you need.

Purchasing Webinar Recording Download is available for select webinars. See "Past Webinars" schedule for download availability. Webinar download purchases are made through the PATC Store, are imediately available upon purchase and include the webinar recording, all materials and the video player install file. Certificates are not issued for viewing downloaded webinars.

GROUP VIEWING:

Agencies across the country are connecting their training room computer up to a big-screen monitor or projector and having as many officers as they need view a PATC Webinar. What is the cost for group viewing? Only the cost of a single registration - normally $35 (limited to single location viewing).

Group viewing only applies to viewing from a single location. If you have attendees viewing from multiple locations then multiple registrations are required (technical limitation)

"Groups" must all be associated with the same agency as the registered attendee

LIVE WEBINAR vs. RECORDED WEBINAR:

View the live webinar for a dynamic environment where you can ask the instructor questions in real time. All live webinars are recorded and the recorded version will be listed in "Past Webinars..." section of our webinar schedule page. Online streaming past webinars give you 30 days minimum to view the webinar as many times as you need, and by as many people as you like. All attendees, registered or not, may receive a certificate of training attendance.

See notes above under "Registration..." for more details on access information to Live vs. Recorded Webinars.

WEBINAR MATERIALS ISSUED TO ATTENDEES:

Webinar materials are available to all attendees. Webinar materials include, at a minimum, a copy of the instructor's PowerPoint presentation, and additional resources in many cases. Webinar materials will not be issued by email or phone request, nor are materials issued prior to the Live webinar session. Listen for instructions in the webinar for how to obtain webinar materials.

CERTIFICATES:

Webinar training certificates are issued solely through the PATC Certificate Testing Portal (http://cert.patctech.com). To receive your certificate you must validate your training with a short 5 question quiz pertaining to content covered during the webinar. You will be given a Certificate Enrollment Key during the webinar that is used to enroll in the quiz area. Upon completion of the short quiz you will be issued a printable training certificate. Certificates are archived for anytime retrieval. You may take the quiz at any time. The date listed on the certificate is the date you completed the quiz and not necessarily the date of the training. For more questions regarding webinar certificates Click Here. Certificates are issued for past webinars "Streaming Online" but not issued for webinar downloads purchased from the PATC Store.

FREQUENTLY ASKED QUESTIONS:

DO I NEED TO INSTALL ANYTHING? To view a PATC Webinar you must install the Training Manager. If you have JavaScript enabled on your computer then it will automatically install when you "Join" a webinar. If you have JavaScript blocked or want to ensure you are able to view the webinar, you may use the Non-JavaScript download of the of the Training Manager HERE.

WHAT DO I NEED ON MY COMPUTER?

Computer with High Speed Internet (any DLS, Cable, T1 or higher will suffice)

Internet Explorer 7.0 or higher, or Mozilla Firefox

Computer Speakers

Upon registering, you need to save the email that confirms your registration.  This email will include all information you need to “Join” the webinar.

For firewall issues and security issues – continue reading below on FIREWALL ISSUES

DO I NEED A MICROPHONE OR DO I NEED TO CALL IN ON A CONFERENCE LINE?
No.  The only people speaking during the conference will be the host and the presenter.  If you have a question for either, we use the chat room.  If it is a content-related question about the webinar, the presenter will see your question in the chat room and address the response to the whole audience.

HOW / WHEN DO I JOIN THE LIVE WEBINAR?

Webinar times are listed in USA Eastern Standard Time.

You may “Join” the webinar 20 minutes prior to start time in order to address any technical issues with the HOST before the designated start time.

Upon registering for the webinar you will receive 2 emails – registration email and payment receipt email – from the webinar “Messenger” --- hold on to these emails, as this is your official information on how to join the webinar and your official payment receipt.

FIREWALL ACCESS FOR LIVE WEBINARS

PATC Webinars are a hosted service through Webex by Cisco.  The information below is directly from WebEx.

Network administrators: Read this page for allowing WebEx traffic onto your network

FREQUENTLY ASKED QUESTIONS:   PATC V-Academy


 V-Academy Order Instructions

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