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LIVE WEBINAR SCHEDULE (Eastern Time Zone)
Course materials and certificates issued through the PATC Testing Portal.

Managing Biased-based Policing and Reporting
1-3 PM
February 11, 2016

Dr. Richard R. Johnson
$70
Details | Register

Due to accreditation requirements, state statute, lawsuit, or a consent decree, many law enforcement agencies must collect and report data on potential biased-based policing within their agencies. If not written properly, these reports have the potential to be misinterpreted by the media or community groups, and needlessly damage the public image of the agency. This webinar with offer useful tips on how to present the information in your report in a manner that creates the least chance of misinterpretation or manipulation by the media, and presents the work of your agency in the most positive manner possible. More >>

 
Cellular Records Review and Analysis Series | Part 2 of 4: Verizon® Records
1-3 PM
February 12, 2016

Glenn Bard

Individual Price:
$125
Series Price: $300*

Save $200 purchasing the series!

*Price includes all four
2-hour sessions
Details | Register

Cell phones are vital components in our everyday lives, and are, therefore, increasingly likely to contain valuable evidence in our criminal investigations. But before we can begin the process of examining these devices, we need to understand the technology and terminology behind them. This webinar will assist investigators in wading through the alphabet soup of abbreviations and acronyms associated with cell phones, and provide valuable information on the types of data recoverable from these devices as well as from cellular providers. More >>

Part 1: AT&T Records February 5, 1-3 PM Eastern
Part 2: Verizon Records February 12, 1-3 PM Eastern
Part 3: Sprint Records February 19, 1-3 PM Eastern
Part 4: Other Records March 4, 1-3 PM Eastern


 
Broken Performance Evaluation Systems
1-3 PM
February 18, 2016

Matt Dolan
$70
Details | Register

Diligently and accurately documenting employee performance is possibly the single most effective way that agency leaders can ensure that decisions pertaining to promotions, discipline and termination are legally defensible. Performance evaluations can lay the foundation for costly litigation or, conversely, the foundation for legally defensible employment decisions.For many agencies, broken performance evaluation systems are posing such a serious challenge to effective personnel management that many are asking: if we aren’t conducting performance evaluations accurately, are we better off not conducting them at all? More >>

 
Cellular Records Review and Analysis Series | Part 3 of 4: Sprint® Records
1-3 PM
February 19, 2016

Glenn Bard

Individual Price:
$125
Series Price: $300*

Save $200 purchasing the series!

*Price includes all four
2-hour sessions
Details | Register

Cell phones are vital components in our everyday lives, and are, therefore, increasingly likely to contain valuable evidence in our criminal investigations. But before we can begin the process of examining these devices, we need to understand the technology and terminology behind them. This webinar will assist investigators in wading through the alphabet soup of abbreviations and acronyms associated with cell phones, and provide valuable information on the types of data recoverable from these devices as well as from cellular providers. More >>

Part 1: AT&T Records February 5, 1-3 PM Eastern
Part 2: Verizon Records February 12, 1-3 PM Eastern
Part 3: Sprint Records February 19, 1-3 PM Eastern
Part 4: Other Records March 4, 1-3 PM Eastern


 
Body Cameras in Law Enforcement
1-3 PM
March 3, 2016

Matt Dolan
$70
Details | Register

The increased scrutiny placed on police use of force has led to wide-spread calls for officers to be equipped with body cameras while on-duty. Those calls have been answered by legislatures in places like Texas, South Carolina and Connecticut with legislative mandates and/or guidance with respect to body cameras. However, a multitude of legal issues and policy questions arise from the use of body cameras, including... More >>

 
Cellular Records Review and Analysis Series | Part 4 of 4: Other Records
1-3 PM
March 4, 2016

Glenn Bard

Individual Price:
$125
Series Price: $300*

Save $200 purchasing the series!

*Price includes all four
2-hour sessions
Details | Register

Cell phones are vital components in our everyday lives, and are, therefore, increasingly likely to contain valuable evidence in our criminal investigations. But before we can begin the process of examining these devices, we need to understand the technology and terminology behind them. This webinar will assist investigators in wading through the alphabet soup of abbreviations and acronyms associated with cell phones, and provide valuable information on the types of data recoverable from these devices as well as from cellular providers. More >>

Part 1: AT&T Records February 5, 1-3 PM Eastern
Part 2: Verizon Records February 12, 1-3 PM Eastern
Part 3: Sprint Records February 19, 1-3 PM Eastern
Part 4: Other Records March 4, 1-3 PM Eastern


 
Influence & Persuasion: Tools for Effective & Ethical Interrogation
1-3 PM
March 11, 2016

Stan B. Walters
$70
Details | Register

More often than not, many investigators have developed very few if any effective interview and interrogation tools. It is not uncommon to hear investigators comment that they “don’t know what to say” or “I can’t get the subject to talk.” As a result two things happen to their critical interviews: 1) the interview quickly winds down with little or no results, or 2) the interview deteriorates into an aggressive approach, outright manipulation or even coercion. An understanding and knowledgeable use of the concepts of persuasion and influence can dramatically improve the investigator’s confidence and result in highly productive and information rich interviews. More >>

 
D.A.R.T.® Cell Mapping
1-3 PM
March 31, 2016

Glenn Bard
$99
Details | Register

For years many agencies have relied upon Microsoft Streets and Trips® for their cell phone mapping software. Microsoft Streets and Trips® was a reliable and inexpensive tool, but unfortunately it has reached “End of Life”, and there hasn’t been an updated version since 2013. Many agencies have contacted PATCtech asking us for a recommendation for a replacement, and we set out to find a solution. After testing several different tools, we have selected DART® as our replacement for the classroom and for our cases as well. DART® is a utility that allows for mapping of individual towers, or importing the entire Call Detail Record at once. Additionally, it can add ranges, azimuths and beam widths without the need of having a protractor or any other software. It also allows the user to choose between several different map options. DART® has many more capabilities, including SQLite Viewer, PList Viewer, and much more. More >>

 
Light Duty, Lawsuits & Officer Safety
1-3 PM
April 14, 2016

Matt Dolan
$70
Details | Register

Public safety agencies across the country allow their officers, deputies or firefighters to take on “light duty” administrative assignments while recovering from an injury. The intent behind this practice is generally to support an employee by allowing them to maintain all the benefits of their active sworn position while they recuperate and contribute to the agency in other ways. However, when light duty policies are not carefully crafted and consistently applied, the results can be extremely costly to the agency in terms of legal liability, organizational stress and officer safety. More >>

 
Oxygen Forensic® Suite Basic Certification
12-4 PM
April 22, 2016

Glenn Bard
$300*
*Only Available Live. 1 Certificate and License per payment.
Details | Register

Current users of Oxygen Forensic® Suite are encouraged to complete this certification for additional program comprehension and user credentials.All users who complete this training and pass the 25 question certification exam qualify for a free lifetime Standard license of Oxygen Forensic® Suite (Single PC license). There is no screen sharing for PATCtech certification webinars. Each attendee must pay for the course in order to receive the Oxygen Forensic® Suite Basic Certification and Oxygen Forensic® software. More >>

 
Facebook® Investigations: New Tools and Techniques
1-4 PM
May 13, 2016

Glenn Bard
$149
Details | Register

This webinar will cover the many aspects of conducting investigations involving Facebook®. Facebook® is currently the second largest website on the internet, and the largest social networking site. As such it has become a part of many people’s daily lives. In this webinar the attendee will be instructed on where the different types of useful data can be found. More >>

 

PAST WEBINARS (Streaming Online or Download where available)
Streaming Online gives 15 day immediate access to view the webinar. Course materials and certificates issued through the PATC Testing Portal.


Special Video Legal Update | Estate of Armstrong v. Village of Pinehurst (4th Cir. 2016)
*ONLY AVAILABLE THROUGH PATC
Jack Ryan
$35*
*Downloadable Video & Policy
Details | Register

A legal training video by Attorney Jack Ryan providing an informative breakdown of this highly impactful circuit court decision for the purpose of training your officers in use of force, dealing with the mentally ill, and the use of Taser or ECD devices. This training also provides a model policy and procedure for the response to active resistance. More >>

 
Fire Essentials: The Effects of Fire Suppression on Evidence
Original Air Date:
February 4, 2016

Steve Chasteen
$140
Details | Register

Although many fire suppression personnel believe their sole job is to put out the fire, this webinar will stress the important role all firefighters and company officers have in assisting the fire investigator during fire suppression. This webinar will show just how important the suppression crew is in their first observations of the fire scene upon their arrival and the events leading up to the final extinguishment of the fire. The attendee will also see how the actions of “overhauling the fire scene” can destroy valuable evidence that is needed by the fire scene investigator. The goal of this webinar is to make the firefighters and company officer more alert and aware of the importance of “preserving” the scene as intact as possible until the fire scene investigator arrives. More >>

 
Introduction to Cell Phone Technology for Investigators
Original Air Date:
January 22, 2016

Scott Lucas
$199
Details | Register

Cell phones are vital components in our everyday lives, and are, therefore, increasingly likely to contain valuable evidence in our criminal investigations. But before we can begin the process of examining these devices, we need to understand the technology and terminology behind them. This webinar will assist investigators in wading through the alphabet soup of abbreviations and acronyms associated with cell phones, and provide valuable information on the types of data recoverable from these devices as well as from cellular providers. More >>

 
Domestic Violence Calls and Officer Safety
Original Air Date:
January 21, 2016

Dr. Richard R. Johnson
$140
Details | Register

While law enforcement officers have generally been surviving assaults at higher and higher rates each year for the last several decades, the officer death rate from assaults at domestic violence calls has remained stable since the 1960s. This webinar presents the social scientific research on the frequency and nature of assaults on law enforcement officers responding to domestic violence calls. The research will discuss what factors tend to predict officer assaults at domestic violence calls, the circumstances surrounding firearms assaults on officers at these calls, and what factors are correlated with surviving these assaults. More >>

 
Violence Among Us: A Threat Assessment Approach to Active Shooters
Original Air Date:
January 14, 2016

Dr. Robert J. Cipriano Jr.
$140
Details | Register

This webinar will assist behavioral health and public safety professionals in assessing the threat of someone becoming an active shooter. Dr. Cipriano reviews the published data and analysis on such behavior and the situational variables that increase the likelihood of this type of violence. Participants explore the pathway to violence for individuals who exhibit delusions/ command hallucinations, narcissistic/sociopathic pathology, and suicidality. The webinar concludes with instruction on using J. Reid Meloy’s Bio-Psychosocial model for violence risk assessment, as well as key questions to employ developed by the U.S. Secret Service and Department of Education for threat assessment (2001). More >>

 
Background Investigations Checklist
Original Air Date:
January 8, 2016

Matt Dolan
$140
Details | Register

Background investigators are the “gatekeepers” for law enforcement agencies across the country—vetting would-be officers before entrusting them with the profound responsibility inherent in law enforcement. And yet, in many agencies, these investigators are not provided with clear agency guidelines in conducting these investigations. In this two-hour webinar, the presenter will discuss the necessity of creating the background investigation checklist and to provide the attendee with a template for developing agency-specific checklists for conducting background investigations efficiently, effectively and responsibly. More >>

 
Diversity in Recruiting and Hiring: Strategic Planning
Original Air Date:
December 22, 2015

Matt Dolan
$140
Details | Register

Recent controversial encounters involving law enforcement and questions of race have brought national attention to the continuing challenge within law enforcement agencies to hire and retain a diverse group of officers that reflect the community they serve. A continuing process of Strategic Planning for Diversity in Recruiting and Hiring can place agencies in the best possible position to make concrete efforts to attain diversity and demonstrate those efforts to members of the media, to elected officials and to the public. More >>

 
Introduction to Video Forensics
Original Air Date:
December 21, 2015

Glenn Bard
$199
Details | Register

Video surveillance cameras, GoPro’s and DVR’s are commonplace in society. Not only has the presence of such devices changed the way people record video, it has also changed the way police officers and investigators can help identify the suspect(s) of a crime. With the increased popularity of these devices, the responsibility to extract and/or enhance the video typically falls onto police departments. This webinar will introduce the student to the various aspects of video forensics including methods of obtaining the video by extracting it from the device, capturing the video as it plays on the device, or even networking to the device. But now what can be done to help the investigation? More >>

 
Response to Chemical Assisted Suicide
Original Air Date
December 17, 2015

Brian Jarvis
$100
Details | Register

In recent years, we have seen an increase in the number of chemical assisted suicides in the United States. Police Officers and other emergency first responders that were exposed to the toxic air have become severely injured from the toxic fumes. While in 2008 there were only 3 reported cases, the number increased to 30 by 2010 and has been on the rise since. On some occasions the victim will leave a note indicating that he or she is in a toxic environment, but on other occasions, you have to depend on your own observations to make a determination to enter the area or not. More >>

 
Recruiting for Law Enforcement in 2016
Original Air Date:
December 1, 2015

Matt Dolan
$140
Details | Register

In light of recent media scrutiny, it is more important now than ever for agencies to actively seek out ways to improve their recruiting efforts. This often involves scrutinizing recruiting strategies that may have been effective in years past and determining whether some of those strategies are insufficient moving forward. In this two-hour webinar, the presenter will highlight and discuss innovative recruiting strategies being currently utilized by law enforcement agencies throughout the country as well as common “blind spots” that can set back agency recruiting efforts. More >>

 
Eyewitness Identification: Reducing the Risk of Misidentification
Original Air Date:
November 20, 2015

Tim Randall
$$ FREE $$
Details | Register

Eyewitness misidentification is the greatest contributing factor to wrongful convictions, playing a role in about 75% of convictions overturned through DNA testing nationwide. Several easy-to-adopt procedures have been shown to significantly decrease the number of misidentifications. More >>

 
On-Scene Router Interrogations
Original Air Date
November 13, 2015

Scott Lucas
$199
Details | Register

With the widespread availability of open wifi networks, it is increasingly likely that our bad guys may be committing their on-line crimes from locations other than their own homes. In these situations, the IP address of their activities will resolve to the location of the wifi network, and may even cast suspicion on an innocent party. It is vitally important that we are able to explore the inner workings of wifi routers, and understand what information may be available, where it may be located, and understand it volatility. More >>

 
Facebook® Investigations: New Tools and Techniques
Original Air Date:
November 6, 2015

Glenn Bard
$300
Details | Register

This webinar will cover the many aspects of conducting investigations involving Facebook®. Facebook® is currently the second largest website on the internet, and the largest social networking site. As such it has become a part of many people’s daily lives. In this webinar the attendee will be instructed on where the different types of useful data can be found. Some of the topics covered will include: Facebook® essentials, Facebook® for research, finding what can be obtained from Facebook®, and preserving Facebook® pages More >>

 
Social Media and Officer Discipline
Original Air Date:
October 30, 2015

Matt Dolan
$140
Details | Register

With the proliferation of social media, officers are frequently voicing their workplace complaints and concerns on-line. While some off-duty social media activity is protected by the First Amendment, other statements are not protected and can be subject to legitimate disciplinary policies such as Conduct Unbecoming an Officer. A great deal of confusion exists in many agencies regarding what social media is protected speech and what can be subject to discipline. More >>

 
Supervising the Toxic Officer Part 2 of 2: Discipline and Termination
Original Air Date:
October 9, 2015

Matt Dolan
$140
Details | Register

Within public safety agencies across the country, an extremely small percentage of employees generate the overwhelming majority of stress in the workplace. These are an agency’s toxic employees. Toxic employees are those who can be so manipulative and problematic that other employees dread coming to work. They are perpetual plaintiffs who file a multitude of baseless grievances, complaints and lawsuits throughout their careers. Having little or no concern for the mission of the agency, they often refuse to accept responsibility for mistakes in their work performance. They work to intimidate supervisors while deflating the morale of their fellow employees due to management’s inability to hold them accountable for their actions. More >>

 
Supervising the Toxic Officer Part 1 of 2: Identifying Before Hiring
Original Air Date:
October 1, 2015

Matt Dolan
$140
Details | Register

Within public safety agencies across the country, an extremely small percentage of employees generate the overwhelming majority of stress in the workplace. These are an agency’s toxic employees. Toxic employees are those who can be so manipulative and problematic that other employees dread coming to work. They are perpetual plaintiffs who file a multitude of baseless grievances, complaints and lawsuits throughout their careers. Having little or no concern for the mission of the agency, they often refuse to accept responsibility for mistakes in their work performance. They work to intimidate supervisors while deflating the morale of their fellow employees due to management’s inability to hold them accountable for their actions. More >>

 
Police Misconduct: Early Intervention
Original Air Date:
September 25, 2015

Matt Dolan
and
Brian Nanavaty
FREE
Details | Register

In law enforcement agencies across the country, there is a natural tendency not to address the signs of police misconduct and personal distress until they reach a critical point—meaning that the professional and personal unraveling of officers is on display for the media, public trust is negatively affected and officer discipline, termination or other destructive officer outcomes are inevitable. More >>

 
6 Ways to Improve Your Performance Evaluation System
Original Air Date:
September 11, 2015

Michael Coker
$70
Details | Register

Performance evaluations are a critical and significant function of any agency concerned about quality, productivity, liability and morale. A number of benefits can result from a quality evaluation program, increased productivity, greater personnel commitment, reduced lawsuits, more efficient use of resources, and better delivery of services. More >>

 
Cellular Records Review and Analysis Series | Part 4 of 4: Other Records
Original Air Date:
September 4, 2015

Glenn Bard
$199
Details | Register

In this webinar series the attendee will be introduced to the different types of cellular records available from the various wireless service providers in America. Each of the webinars will cover a different wireless network, and the specific types of data held by that network. Additionally the attendee will be supplied with search warrant language specific for each network and an example from each of the networks covered. Topics covered will range from Lucent® vs Nortel® towers, Operation vs Optimal Beam Width, First and Last cell sites, RTT / PCMD as well as many other topics. In short this series, we will identify what is available on each network, retention periods, the wording needed to get it, and how to interpret the data. More >>

 
Surviving Verbal Conflict® | What Every Public Safety Professional Needs to Know about Verbal De-escalation
Original Air Date:
September 3, 2015

Harry Dolan
$140
Details | Register

Today’s increased service demands and scrutiny placed upon public safety professionals have resulted in a growing need to master verbal conflict management skills. When negative verbal encounters escalate to the point where physical intervention is used, criticism often abounds when it is later discovered that there is little evidence of verbal de-escalation techniques employed by our personnel. This is particularly true when incident video and audio reviews are utilized. In some cases, it has become clear that the verbal actions of the public safety responders actually served to escalate the situation. Administrators are now asking, have we adequately trained our personnel to successfully manage and respond to verbal confrontations in a professional manner? More >>

 
Getting Past the Android® Passcode
Original Air Date:
August 26, 2015

Scott Lucas
$199
Details | Register

The purpose of this two hour webinar training is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
Cellular Records Review and Analysis Series | Part 3 of 4: Sprint® Records
Original Air Date:
August 21, 2015

Glenn Bard
$199.00
Details | Register

In this webinar series the attendee will be introduced to the different types of cellular records available from the various wireless service providers in America. Each of the webinars will cover a different wireless network, and the specific types of data held by that network. Additionally the attendee will be supplied with search warrant language specific for each network and an example from each of the networks covered. Topics covered will range from Lucent® vs Nortel® towers, Operation vs Optimal Beam Width, First and Last cell sites, RTT / PCMD as well as many other topics. In short this series, we will identify what is available on each network, retention periods, the wording needed to get it, and how to interpret the data. More >>

 
8 Ways to Improve Your Field Training Program
Original Air Date:
August 21, 2015

Michael Coker
$70
Details | Register

The Field Training Officer Program is a nationally recognized system of training that has been adopted by many departments across the country. Order maintenance can no longer be the only function of policing. A variety of community policing skills and preparation for homeland security has to be included in todays training. More >>

 
Body Cameras in Law Enforcement
Original Air Date:
August 20, 2015

Matt Dolan
$140
Details | Register

The increased scrutiny placed on police use of force has led to wide-spread calls for officers to be equipped with body cameras while on-duty. Those calls have been answered by legislatures in places like Texas, South Carolina and Connecticut with legislative mandates and/or guidance with respect to body cameras. However, a multitude of legal issues and policy questions arise from the use of body cameras. More >>

 
Cellular Records Review and Analysis Series | Part 2 of 4: Verizon® Records
Original Air Date:
August 7, 2015

Glenn Bard
$199.00
Details | Register

In this webinar series the attendee will be introduced to the different types of cellular records available from the various wireless service providers in America. Each of the webinars will cover a different wireless network, and the specific types of data held by that network. Additionally the attendee will be supplied with search warrant language specific for each network and an example from each of the networks covered. Topics covered will range from Lucent® vs Nortel® towers, Operation vs Optimal Beam Width, First and Last cell sites, RTT / PCMD as well as many other topics. In short this series, we will identify what is available on each network, retention periods, the wording needed to get it, and how to interpret the data. More >>

 
Cellular Records Review and Analysis Series | Part 1 of 4: AT&T® Records
Original Air Date:
August 6, 2015

Glenn Bard
$199.00
Details | Register

In this webinar series the attendee will be introduced to the different types of cellular records available from the various wireless service providers in America. Each of the webinars will cover a different wireless network, and the specific types of data held by that network. Additionally the attendee will be supplied with search warrant language specific for each network and an example from each of the networks covered. Topics covered will range from Lucent® vs Nortel® towers, Operation vs Optimal Beam Width, First and Last cell sites, RTT / PCMD as well as many other topics. In short this series, we will identify what is available on each network, retention periods, the wording needed to get it, and how to interpret the data. More >>

 
"Resetting the Clock" on Officer Discipline
Original Air Date:
July 31, 2015

Matt Dolan
$140
Details | Register

Supervisors seeking to hold officers to high standards of performance and integrity are often limited in their ability to do so as a result of the fact that other officers have “gotten away” with similar violations in the past without significant discipline. This places agency leaders at risk of facing discriminatory discipline claims in court, adverse arbitration decisions based on past practice, and complaints among officers who are unclear on what the rules are for officer conduct and performance. The purpose of this webinar is to discuss the ways in which effectively “resetting the clock” on disciplinary policy is a managerial prerogative that can allow agency leaders to move forward in holding officers to high standards without being shackled by management mistakes in the past. More >>

 
The Dangers of Vehicle Pursuits: New Emerging Trends
Original Air Date:
July 24, 2015

Harry Dolan
and
Dr. Richard R. Johnson
$100
Details | Register

In spite of changes in technology, training, tactics, and policies designed to reduce the dangers vehicle pursuits pose for police officers, the annual number of officers killed assisting in pursuits has steadily been on the rise. In this webinar, we will review general hazards of police vehicle emergency response and pursuits, gain an awareness of the new emerging issues regarding non-assigned officers paralleling pursuits, and discuss the need for law enforcement agencies to review/expand pursuit policies to include governing the behavior of officers assisting in pursuits. More >>

 
Using Visual Evidence in Complex and High Profile Investigations and Court Presentation
Original Air Date:
July 24, 201

Sheldon Borenstein
and
Steve Chasteen
$$ FREE $$
Details | Register

It is important for the jury to be able to “see” the facts of a complicated case, with today’s “visual” society. It is important for an attorney to provide the jury with visual information through clear and detailed visual evidence to assist them in reaching a successful conclusion in your case. At the conclusion of this webinar, participants will understand: the value and benefit of computer technology in your case, how detailed visual evidence will support the testimony, and how detailed visual evidence can help to support the facts of your case. More >>

 
Investigation: Domestic Homicide
Original Air Date:
July 10, 2015

Michael Coker
$70
Details | Register

The investigation of a homicide is most detailed, and will rank as one of the most significant investigations of any agency. This is a crime which will never be understood by the general public. The public is outraged when a homicide occurs, and more so when it involves family. Domestic homicide brings a different twist. This makes the investigation much more difficult because the perpetrator is someone that the family knows and, perhaps, loves. You may go through your entire career and never investigate a serial killer; the same can’t be said about a domestic homicide. More >>

 
Legally Defensible Hiring Decisions
Original Air Date:
July 9, 2015

Matt Dolan
$140
Details | Register

As public safety agencies experience increased scrutiny pertaining to their hiring practices—particularly in relation to the goals of achieving racial diversity in the ranks—more and more agencies are exposed to costly liability when the hiring process appears to be conducted in a way that is discriminatory based on gender, ethnicity or other prohibited factors. Even beyond the hiring stage, questions that are asked during the hiring process are sometimes introduced as evidence of discrimination years after the interview itself has taken place. More >>

 
Sexual Harassment and Gender Discrimination
Original Air Date:
June 25, 2015

Matt Dolan
$140
Details | Register

Issues of agency liability generated from claims of sexual harassment and/or gender discrimination are extremely costly—not only financially but with respect to an agency’s social capital in the community. The purpose of this public safety webinar is to inform attendees of the unique challenges presented by these two distinct but often inter-related issues, and the ways in which enhanced policies can aid agency leaders in limiting this liability. More >>

 
Officer Termination: 5 Common & Costly Mistakes
Original Air Date:
June 5, 2015

Matt Dolan
$140
Details | Register

The prospect of terminating an employee can often mean substantial legal liability challenges for public safety agencies. A failure to properly document the just cause of termination or to provide appropriate due process rights can trigger costly liability. Furthermore, certain actions short of formal termination can actually be viewed as termination under legal review (i.e. constructive discharge). More >>

 
Facebook® Investigations: New Tools and Techniques
Original Air Date:
May 29, 2015

Glenn Bard
$199
Details | Register

This webinar will cover the many aspects of conducting investigations involving Facebook®. Facebook® is currently the second largest website on the internet, and the largest social networking site. As such it has become a part of many people’s daily lives. In this webinar the attendee will be instructed on where the different types of useful data can be found. More >>

 
Forensic Analysis of iOS Device Backups
Original Air Date:
May 28, 2015

Scott Lucas
$199
Details | Register

Devices running Apple’s mobile operating system, iOS, are among the most popular on the planet. As such, they are heavily utilized by our victims and suspects, and contain information that is often vital to our investigations. But what if the device is inaccessible, unavailable or non-functional? Are we at a dead end? Fortunately, the data contained on the devices are usually available in the form of backup files, which we can examine forensically. This webinar will explore the characteristics of the backup files, and the tools that can examine them.More >>

 
Winning Back Your Community | What Every Police Professional Needs to Know
Original Air Date:
May 18, 2015

Harry Dolan
and
Dr. Richard R. Johnson
$140
Details | Register

Recently U.S. law enforcement officers and agencies have experienced a period of public hostility and lack of support not seen since the 1960s. This 1-day seminar will provide law enforcement leaders with evidence and suggestions about how to regain and improve local citizen satisfaction and confidence in their local police. Based on empirical research evidence and case study examples, this seminar will provide law enforcement executives with practical steps their agencies can take to win back the support of the average citizen in their communities. More >>

 
Citizen Recordings of Officers on Duty: Legal Liability & Best Practices
Original Air Date:
2-4 PM May 8, 2015

Matt Dolan
$140
Details | Register

The proliferation of portable recording devices has created new and evolving legal issues pertaining to a citizen's right to record officers on duty. Legislation and court decisions have begun to develop rapidly in response to this technological advancement. From both a liability and a public relations standpoint, it is vital for agencies to educate their officers on what is and is not lawful police action in such encounters. More >>

 
Getting Past the iOS Passcode
Original Air Date:
May 1, 2015

Scott Lucas
$199
Details | Register

This webinar will explore various ways to bypass the passcode on a locked iOS device. Apple’s mobile devices are some of the most popular on the planet, and run versions of Apple’s mobile operating system, iOS. These devices often contain valuable evidence for our investigations, but this data is frequently protected by user passcodes. More >>

 
Light Duty, Lawsuits & Officer Safety
Original Air Date:
April 10, 2015

Matt Dolan
$140
Details | Register

Public safety agencies across the country allow their officers, deputies or firefighters to take on “light duty” administrative assignments while recovering from an injury. The intent behind this practice is generally to support an employee by allowing them to maintain all the benefits of their active sworn position while they recuperate and contribute to the agency in other ways. More >>

 
Mapping Cell Towers
Original Air Date:
April 3, 2015

Glenn Bard
$199
Details | Register

This webinar will cover the aspects of mapping cellular towers in connection with investigations. The attendee will be introduced to terminology such as Azimuth, sectors, beam widths, and latitude and longitude. The students will then be instructed on how to plot the locations in various mapping programs, how to label the orientation, identify the sectors, and also estimate a range for the towers coverage area. More >>

 
Smartphone DB/SQL Forensics
Original Air Date:
February 10, 2015

Glenn Bard
$199
Details | Register

This webinar will cover the aspects of extracting data from databases on Smartphones. The technology of Smartphones has changed the way forensics is done, and the amount of data stored on the devices continues to grow. A large amount of the data is being stored in files such as DB, SQL and SQLITE. Everything from website bookmarks, to voicemail dates and times, to pictures being stored in BLOB data is able to be recovered from a thorough examination. This webinar will introduce the attendee to the process of extracting data from these files, and also reveal some of the best places to look for hidden evidence. More >>

 
Broken Performance Evaluation Systems
Original Air Date:
February 5, 2015

Matt Dolan
$140
Details | Register/View

Diligently and accurately documenting employee performance is possibly the single most effective way that agency leaders can ensure that decisions pertaining to promotions, discipline and termination are legally defensible. Performance evaluations can lay the foundation for costly litigation or, conversely, the foundation for legally defensible employment decisions. More >>

 
Police, Deadly Force, and Race: Just the Facts

Original Air Date:
January 22, 2015

Harry Dolan and Dr. Robert Johnson


FREE!

Details

View Part 1 (Dr. Johnson)

View Part 2 (Chief Dolan)

In recent months, sparked by high-profile incidents in Ferguson and New York, members of law enforcement have been heavily scrutinized throughout the nation regarding the use of deadly force—particularly when that force is used in encounters involving African-American men. For many, the perception seems to be that deadly use of force by the police is rampant and particularly so when analyzed along racial lines.... More >>

 
Background Investigations Checklist
Original Air Date:
January 16, 2015

Matt Dolan
$140
Details | Register/View

Background investigators are the “gatekeepers” for law enforcement agencies across the country—vetting would-be officers before entrusting them with the profound responsibility inherent in law enforcement. And yet, in many agencies, these investigators are not provided with clear agency guidelines in conducting these investigations. More >>

 
On-Scene Triage of Electronic Evidence
Original Air Date:
January 13, 2015

Scott Lucas
$199
Details | Register and View

Gone are the days when we can just arrive at a scene, pull the plug on a computer tower, and take it back to the office for forensic examination. Now we must be prepared to identify a myriad of items, and we must be aware of situations which may necessitate significantly more complex and time-consuming evaluation on-scene. Valuable data can be lost forever if not collected at the correct time, in the correct manner. This webinar is intended to make investigators and responding officers aware of the types of electronic evidence that they may encounter, appropriate methods for seizing this evidence, special situations officers may encounter, and effective and appropriate tools and techniques for on-scene triage of electronic evidence. More >>

 
ESSENTIAL MOBILE FORENSICS: Getting Past the Android® Passcode
Original Air Date:
December 18, 2014

Scott Lucas
$300
Details | Register/View

The purpose of this three hour webinar training presentation by PATCtech's Scott Lucas is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
Discriminatory Discipline
Original Air Date:
December 9, 2014

Matt Dolan
$140
Details | Register/View
In addition to low morale stemming from the belief that different people are held to different standards within a public safety agency, substantial legal liability can also result when some rules appear to apply to some members of the department more than others. Mistakes such as a failure to clearly set managerial expectations, failure to “reset the clock” on revised policies, rushing to judgment without considering past practice, and many others can result in lawsuits and the loss of time and productivity that come with them. More >>

 
Supervising the Toxic Officer - Part 2 of 2
Original Air Date:
October 31, 2014

Matt Dolan
$140
Details | Register and View

In this second of two installments, the presenter will outline and discuss the dangers of failing to document toxic behavior, the legal protections that toxic employees abuse (including retaliation and discrimination protection at the state and federal level) and the option of separation agreements in terminating toxic employees and moving forward as an agency. More >>

 
LEGAL UPDATE: Internal Affairs and Officer Misconduct
Original Air Date:
October 24, 2014

Lou Reiter
$70
Details | Register and View

The purpose of this one hour webinar training is to provide the attendee with legal updates and policy directives relative to Internal Affairs operations, handling officer misconduct and administrative investigations. More >>

 
Supervising the Toxic Officer - Part 1 of 2
Orginal Air Date:
October 17, 2014

Matt Dolan
$140
Details | Register and View

In this first of two installments, the presenter will outline and discuss the common character traits of toxic employees, the things that tend to motivate them and the manner by which they can damage an agency in fulfilling its mission. The vital role of those agency members involved in the hiring and background investigation process will be discussed in the context of spotting “red flags” through due diligence. Once hired, the problems generated by toxic employees tend to multiply. Therefore, strategies to identify toxicity before hiring is crucial to minimizing the damage. More >>

 
The Plain Truth: Garrity and Compelled Statements
Original Air Date:
October 3, 2014

Lou Reiter
$70
Details | Register and View

Law enforcement agencies must conduct administrative investigations when allegations of potential misconduct are raised or when investigating critical incidents. However, the agency must ensure that the Constitutional rights of law enforcement employees are protected whenever the incident may have criminal implications. The agency must also have the foundation to mandate that employees cooperate with these investigations. More >>

 
The Strategic Plan for Diveristy in Recruiting and Hiring - A "Nuts and Bolts" Approach
Original Air Date:
September 26, 2014

Matt Dolan
FREE
Details | Register and View

The recent events in Ferguson, Missouri have brought national attention to the continuing challenge within law enforcement agencies to hire and retain a diverse group of officers that reflect the community they serve. A continuing process of Strategic Planning for Diversity in Recruiting and Hiring can place agencies in the best possible position to make concrete efforts to attain diversity and demonstrate those efforts to members of the media, to elected officials and to the public.
More >>

 
LEGAL UPDATE: Officer Selection, Hiring and Retention
Original Air Date:
September 19, 2014

Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to hiring, selection and retention. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding Perfection
Original Air Date:
September 18, 2014

Michael Euliss
$70
Details | Register/View | Series

Session 12 of a 12 part series on Great Leadership in Law Enforcement. We all go in search of the perfect leader, the perfect employee, the perfect agency. In this session we will discuss why that search, while noble, is futile. We will also pay tribute to great leaders present and past in this special 9/11 wrap-up session. More >>

 
Vehicle Pursuits and Officer Safety
Original Air Date:
September 4, 2014

Harry Dolan and Dr. Robert Johnson
$140
Details | Register and View

The purpose of this special two-hour webinar is to discuss a recent research study of officer fatalities associated with vehicle pursuits. Using national data, the study revealed that officer fatalities from direct involvement in pursuits... More >>

 
ESSENTIAL MOBILE FORENSICS: Getting Past the Android® Passcode
Original Air Date:
August 29, 2014

Glenn Bard
$299
Details | Register and View

The purpose of this three hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting data for use as evidence from a passcode locked Android® Smartphone. More >>

 
Brady and Giglio: Liability in Law Enforcement
Original Air Date:
August 18, 2014

Lou Reiter
$70
Details | Register and View

This webinar will discuss these issues and offer suggestions and action steps for your agency. The participant will learn specific actions steps to take to insulate the agency and officers from potential civil liability for failure to disclose exculpatory evidence. More >>

 
LEGAL UPDATE: Sexual Harassment, Discrimination and Misconduct
Original Air Date:
August 14, 2014

Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to sexual harassment, discrimination and misconduct. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding People, pt. 2
Original Air Date:
August 8, 2014

Michael Euliss
$70
Details | Register | Series

Session eleven in a 12 part series on Great Leadership in Law Enforcement. According to Harvard University, 85% of our success in the work environment has to do with our people skills NOT our technical skills. We will examine the four behavior styles and strategies to meet the needs of those styles in the workplace for peak performance. More >>

 
Qualities of Great Leadership in Law Enforcement: Understanding People, pt. 1
Original Air Date:
July 25, 2014

Michael Euliss
$70
Details | Register | Series

Session ten in a 12 part series on Great Leadership in Law Enforcement. According to Harvard University, 85% of our success in the work environment has to do with our people skills NOT our technical skills. We will examine the four behavior styles and strategies to meet the needs of those styles in the workplace for peak performance. More >>

 
THE HIRING INTERVIEW: Strategies to Limit Liability
Original Air Date:
July 18, 2014

Matt Dolan
$70
Details | Register and View

The purpose of this one hour public safety webinar is to provide the attendee with an understanding of the manner in which costly agency liability often results when hiring interviews are conducted without the proper preparation and documentation, and the manner in which agencies can limit that liability.  More >>

 
LEGAL UPDATE: Armed Officers ~ Off Duty Action
Original Air Date:
July 11, 2014

Matt Dolan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to off duty action by officers. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
ESSENTIAL MOBILE FORENSICS: Smartphone Backups Analysis

Scott Lucas
$70
Details | Register and View

The purpose of this one hour webinar training presentation by PATCtech's Scott Lucas is to expose the attendee to the importance of analyzing smartphone backup files, the types of data contained in Smartphone backup files and the solutions and procedures for acquiring and analyzing that data for use in criminal prosecution. More >>

 
LEGAL UPDATE: Property and Evidence Management

Jack Ryan
$70
Details | Register and View

The purpose of this training is to provide the attendee with legal updates and policy directives relative to property and evidence management. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
Qualities of Great Leadership in Law Enforcement: Developing People vs. Micro-Management

Michael Euliss 
$70
Details | View | Series | Download

Session nine in a 12 part series on Great Leadership in Law Enforcement. The great ones understand that you LEAD PEOPLE and MANAGE THINGS. We fail when we begin to see people as objects or commodities. As a leader your role is about development. Here we will explore strategies of development and how you can use them in every interaction. More >>

 
ESSENTIAL MOBILE FORENSICS: Smartphone App Analysis

Scott Lucas
$70
Details | View

The purpose of this one hour webinar training presentation by PATCtech's Scott Lucas is to expose the attendee to the types of data contained in Smartphone applications that may be used as evidence in criminal investigations, and the solutions and procedures for acquiring and analyzing that data for use in criminal prosecution. More >>

 
Qualities of Great Leadership in Law Enforcement: Encouragement

Michael Euliss 
$70
Details | View | Series | Download

Session eight in a 12 part series on Great Leadership in Law Enforcement. Do the folks in your office feel as if they are coming to work on the “home court” where support and encouragement abound? Or, do they fell as if they are playing on the “away court” in a climate of egos, deception, and disrespect? In this session we will unlock the power of encouragement and its impact on performance. More >>

 
LEGAL UPDATE: Officer Involved Domestic Misconduct

Lou Reiter
$70 or $99
Details | View | Download

The purpose of this training is to provide the attendee with legal updates and policy directives relative to officer involved domestic violence. Attendees will be provided with analysis of Constitutional law, emerging trends and case law, along with scenario-based and real-life examples to help guide policy and procedure decisions. More >>

 
NEPOTISM & FRATERNIZATION: Improving Morale & Limiting Liability

Matt Dolan
$70
Details | View

The purpose of this training is to provide the attendee with an understanding of the manner in which costly agency liability often results from non-existent or insufficient fraternization and nepotism policies. Also, attendees will be provided with the PATC Model Policy pertaining to employee fraternization and nepotism, as well as an explanation of its essential provisions.  More >>

 
Qualities of Great Leadership in Law Enforcement: Standards vs. Rules

Michael Euliss 
$70
Details | View | Series | Download

Session seven in a 12 part series on Great Leadership in Law Enforcement. Rule-based leadership turns into a dream-limiting, performance-choking bureaucracy, while an uncompromising pursuit of high standards inspires. Participants will learn strategies for refocusing energy on standards for their agency. More >>

 
Getting Past the iOS Passcode: From Search Warrant to Data Recovery

Glenn Bard
$70
Details | View

One of the biggest hurdles in cell phone forensics is getting past a passcode locked iPhone® to retrieve the potential evidence. The purpose of this two hour webinar training presentation by PATCtech's Glenn Bard is to expose the attendee to legal solutions for getting past the iPhone® passcode for the purpose of forensically acquiring data as evidence. More >>

 
Qualities of Great Leadership in Law Enforcement: Being Inspiring

Michael Euliss 
$70
Details | View | Series | Download

Session six in a 12 part series on Great Leadership in Law Enforcement. Did you realize that you don’t motivate people but you do inspire them? When people appear motivated at the conclusion of a discussion or meeting (like a locker room speech), it is because the leader inspired them to look deep at what they already believed. In doing so, the leader unleashes passion and commitment in a remarkable way. This session is all about understanding what it takes to be inspiring. More >>

 
THE GYPSY COP: Asset or Liability?

Matt Dolan
$70
Details | View

In this webinar, case studies will be utilized to outline the breakdown in background investigations by hiring agencies and the irrationally overblown fear of “speaking up” by past agencies that allow these officers to move from department  to department.  The purpose of this webinar is to provide the attendee with an understanding of the common causes of this phenomenon as well as strategies to prevent these officers from continuing their toxic careers in public safety. More >>

 
Qualities of Great Leadership in Law Enforcement: Humility

Michael Euliss 
$70
Details| View | Series | Download

Session five in a 12 part series on Great Leadership in Law Enforcement. Humility is the quality of being modest and unpretentious. The opposite is arrogance. How are you perceived? In this session we will look at this quality and understand that demonstrating humility and being seen as weak are totally different. The fear of being seen as week, ironically, comes across to others as arrogant. More >>

 
Advanced Mobile Device Analysis and Python Scripting with MPE+

AccessData®
$FREE!
Details | View

Scripting is no longer for kiddies! Using python in your mobile device examinations will allow the examiner to dig deeper in the files, folders and filesystem of mobile devices. Lets build scripts to parse GPS devices, location information and much more giving you the power to uncover data the automated tools might miss. Using AccessData MPE+ and python, the examiner will be able to parse, collect, carve and report data from any file and publish the results immediately. The things that can be done are truly limitless! More >>

 
How to Harvest SQLite Data with MPE+

AccessData®
$FREE!
Details | View

SQLite is used in both Android and iOS applications along with Blackberry and Windows mobile. This database format allows for the storage of valuable data that can be accessed by the smart device quickly. In this one hour free product demonstration webinar, AccessData will demonstrate how to use Mobile Phone Examiner to harvest critical SQL data for forensic examination. More >>

 
Enhanced iLogical Mobile Forensics Exams with MPE+

AccessData®
$FREE!
Details | View

This free product demonstration webinar will cover the iLogical feature within Mobile Phone Examiner Plus (MPE+). The iLogical feature has the ability to bypass the locking feature of an iOS device (iPhone 5c, 5s, 4s, iPad2 through current iPad) with the pairing record for the device. This will allow the examiner to extract data from a locked iOS device. Attendee's will learn to acquire many extended sources of data beyond what most logical products can deliver. More >>

 
Computer Forensics with Belkasoft Evidence Center Forensic Studio

Glenn Bard
$FREE!
Details | View

Belkasoft Evidence Center makes it easy for an investigator to search, analyze and store digital evidence found in instant messenger logs, internet browser histories, mailboxes of popular email clients, social network remnants, peer-to-peer data, multi-player game chats, office documents, pictures, videos and encrypted files. This one hour product demonstration webinar will provide the attendee with the interface, features and capabilities of Belkasoft Evidence Center Forensic Studio Ultimate. More >>

 
Qualities of Great Leadership in Law Enforcement: Authenticity

Michael Euliss 
$70
Details | View | Series | Download

Session four in a 12 part series on Great Leadership in Law Enforcement. "Authenticity" is all about being real. Genuine, not an imitation. That is what is required to transform hearts, minds, and behaviors. However, in this job, it is really tough to be authentic due to the situations we face daily. In this session, participants will be challenged to look inwardly and become authentic, which unleashes power to lead. More >>

 
Device Seizure 6.5 Mobile Forensics Product Update Demonstration
Glenn Bard
$FREE!
Details | View

Those who currently use Device Seizure are encouraged to attend in order to see the valuable updates that have been released over that last year. Those who would like to evaluate Device Seizure for implementation are encouraged to attend in order to see a full preview of the programs capabilities. This one hour webinar will cover the fundamental features of Device Seizure and demonstrate the new features released with version 6.5 More >>

 
Qualities of Great Leadership in Law Enforcement: Becoming an Effective Communicator
Michael Euliss
$70
Details | View | Series | Download

Session 3 of a 12 part series on Great Leadership in Law Enforcement. Great leadership requires great communication. Not necessarily charismatic communication, but effective and meaningful communication. In this session, participants will learn strategies for great communication - both verbal and non-verbal. More >>

 
MOBILedit Forensic and Forensic Express: New, Powerful and Affordable Cell Phone Forensics
Glenn Bard
$FREE!
Details | View

In this one hour webinar presentation, Glenn Bard, Chief Technology Officer for PATCtech Digital Forensics, will show investigators the new, powerful and affordable capabilities of MOBILedit Forensic and the new Forensic Express. Those who currently use MOBILedit Forensic or Forensic Express are encouraged to attend in order to see the valuable updates that have been released over that last year. Those who would like to evaluate MOBILedit Forensic or Forensic Express for implementation are encouraged to attend in order to see a full preview of the programs capabilities. More >>

 
AccessData Mobile Phone Examiner Plus ~ MPE+ ~ Are Logical Extractions Enough?
AccessData
$FREE!
Details | View

While automation can be a powerful aid for less experienced forensic examiners, utilizing a precise tool that would also deliver the most data should be ideal. Is there such a tool? A tool that could quickly perform triage/extraction and also deliver embedded artifacts, file systems and hidden data? In this webinar learn how to utilize AccessData's MPE+ to extract valuable data from mobile devices while analyzing the output "under a microscope" by uncovering artifacts usually left behind by other forensic tools. More >>

 
Qualities of Great Leadership in Law Enforcement: Becoming a Visionary
Michael Euliss
$70
Details | View | Series | Download

Session 3 of a 12 part series on Great Leadership in Law Enforcement. Without a vision an organization will die from the inside out. The very spirit of the people will dry up and wither away. In this session we will unpack the nature of sharing your vision and making a plan to transform it to reality. More >>

 
Mapping Cell Phone Records
Scott Lucas
$99 Download
Details | Download

In this recorded webinar the viewer will be instructed and guided on how to use Microsoft Street and Trips for mapping cellular call detail records. Topics include: Review of Cell Tower technology and terminology; Review of Cellular call detail records and terminology; Introduction to Microsoft Street & Trips® layout, function & navigation; Differences between Microsoft Street & Trips® and Google Earth®; Plotting individual record on Microsoft Street & Trips® from call detal report; Batch importing data into Microsoft Street & Trips®; Measuring distances, plotting directions and inserting azimuths; Basics of modifying Street & Trips® plotted data for court presentation; More >>

 
Qualities of Great Leadership in Law Enforcement: Learning from the Best and the Worst
Michael Euliss
$70
Details | View | Series | Download

For our chosen vocation, law enforcement, to continue to grow in the eyes of those we serve as a true profession, we need great leadership. Great leadership in every level of each organization. In this series, we will take a close look at great leadership and some of the qualities associated with being a great leader.  In each session, attendees will be exposed to a particular leadership attribute as well as strategies to improve their own ability to lead in this area.  Please note, just like great leadership requires no title, neither does this series. Sworn or non-sworn; Chief, Sheriff, Deputy, Officer, Dispatcher, Clerk; all are welcome and encouraged to attend. While you are encouraged to attend all 12, each session will stand on its own. In this session we will look at great historical leaders as well as their attributes. Learners will then explore the nature of true leadership in comparison to the ineffective, autocratic model that we see so prevalent today. More >>

 
False Confessions & Contaminated Statements
Stan Walters
$99 Download
Details | Download

Three Fatal Flaws and How Interviewers Can Avoid Them. Of all the cases of wrongful conviction overturned using DNA, 25% were caused by false confessions. In 75% of the overturned cases, faulty and contaminated victim and witness interviews were a major contributing factor. In nearly every case, the interviewer committed three fatal errors that contributed to these miscarriages of justice. What are those errors and how can they be avoided?More >>

 
10 Most Common Investigator Pitfalls
Tom Tittle
$99 Download
Details | Download

This module will list areas where law enforcement makes the most common mistakes during case investigations. Each “pitfall” will be highlighted enabling uniformed officers, as well as newly assigned investigators/detectives, to have a better grasp of potential areas often overlooked or under emphasized. More >>

 
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FREQUENTLY ASKED QUESTIONS





Network administrators: Read this page for allowing WebEx traffic onto your network

 

FREQUENTLY ASKED QUESTIONS:   PATC Webinars


PATC Webinar attendance at over 20,000 and growing!

PATC Webinars offer practical training at a cost that any agency can afford. For the price of a single registration, agencies can have as many officers as they wish view the webinar from a single location, and all who view the webinar receive a certificate of training completion. Instructions for obtaining webinar training certificates are given during the webinar.

 

REGISTRATION, PAYMENT AND RECEIPTS (Important!)

Upon registering for any Live PATC Webinar or past webinar "Streaming Online" then you will recive an email from "messenger" with your access information. If it is a paid webinar then you will receive a second "messenger" email with your payment receipt ~ this is your master copy of the receipt. These emails come from an automated system and sometimes get directed to bulk / junk / spam folders instead of your "Inbox" - check all necessary folders for the "messenger" email for your registration information and payment receipt.

HOW DO I PAY? Registration for any single live or past webinar "Streaming Online" requires payment online by either credit card or PayPal using the "Register / View Online" button on the details page of any webinar. Click Here if you cannot pay by credit card and need inovoiced. Webinar downloads are available at the PATC Store where available (See "Past Webinars" for download availability")

Registering for a Live Webinar, unless otherwise stated on the details page for each respective webinar, registration for a live webinar gives you access to the live webinar only, and all referenced materials. If you do not attend the Live webinar then your payment will be refunded and a payment refund receipt will be automatically sent to the email used for registration within one business day of the live webinar. Access to the recording of past webinars can be purchased seperately, and either in "Streaming Online" format or Download. See "Past Webinars" on the webinar schedule page for past webinar availability.

Registering for a Recorded Webinar Streaming Online only gives you access to the recording, and any referenced materials. Registering for the recording gives you a minimum of 30 days to view the webinar recording as many times as you need and by as many people in your agency/company as you need.

Purchasing Webinar Recording Download is available for select webinars. See "Past Webinars" schedule for download availability. Webinar download purchases are made through the PATC Store, are imediately available upon purchase and include the webinar recording, all materials and the video player install file. Certificates are not issued for viewing downloaded webinars.

GROUP VIEWING:

Agencies across the country are connecting their training room computer up to a big-screen monitor or projector and having as many officers as they need view a PATC Webinar. What is the cost for group viewing? Only the cost of a single registration - normally $35 (limited to single location viewing).

Group viewing only applies to viewing from a single location. If you have attendees viewing from multiple locations then multiple registrations are required (technical limitation)

"Groups" must all be associated with the same agency as the registered attendee

LIVE WEBINAR vs. RECORDED WEBINAR:

View the live webinar for a dynamic environment where you can ask the instructor questions in real time. All live webinars are recorded and the recorded version will be listed in "Past Webinars..." section of our webinar schedule page. Online streaming past webinars give you 30 days minimum to view the webinar as many times as you need, and by as many people as you like. All attendees, registered or not, may receive a certificate of training attendance.

See notes above under "Registration..." for more details on access information to Live vs. Recorded Webinars.

WEBINAR MATERIALS ISSUED TO ATTENDEES:

Webinar materials are available to all attendees. Webinar materials include, at a minimum, a copy of the instructor's PowerPoint presentation, and additional resources in many cases. Webinar materials will not be issued by email or phone request, nor are materials issued prior to the Live webinar session. Listen for instructions in the webinar for how to obtain webinar materials.

CERTIFICATES:

Webinar training certificates are issued solely through the PATC Certificate Testing Portal (http://cert.patctech.com). To receive your certificate you must validate your training with a short 5 question quiz pertaining to content covered during the webinar. You will be given a Certificate Enrollment Key during the webinar that is used to enroll in the quiz area. Upon completion of the short quiz you will be issued a printable training certificate. Certificates are archived for anytime retrieval. You may take the quiz at any time. The date listed on the certificate is the date you completed the quiz and not necessarily the date of the training. For more questions regarding webinar certificates Click Here. Certificates are issued for past webinars "Streaming Online" but not issued for webinar downloads purchased from the PATC Store.

FREQUENTLY ASKED QUESTIONS:

DO I NEED TO INSTALL ANYTHING? To view a PATC Webinar you must install the Training Manager. If you have JavaScript enabled on your computer then it will automatically install when you "Join" a webinar. If you have JavaScript blocked or want to ensure you are able to view the webinar, you may use the Non-JavaScript download of the of the Training Manager HERE.

WHAT DO I NEED ON MY COMPUTER?

Computer with High Speed Internet (any DLS, Cable, T1 or higher will suffice)

Internet Explorer 7.0 or higher, or Mozilla Firefox

Computer Speakers

Upon registering, you need to save the email that confirms your registration.  This email will include all information you need to “Join” the webinar.

For firewall issues and security issues – continue reading below on FIREWALL ISSUES

DO I NEED A MICROPHONE OR DO I NEED TO CALL IN ON A CONFERENCE LINE?
No.  The only people speaking during the conference will be the host and the presenter.  If you have a question for either, we use the chat room.  If it is a content-related question about the webinar, the presenter will see your question in the chat room and address the response to the whole audience.

HOW / WHEN DO I JOIN THE LIVE WEBINAR?

Webinar times are listed in USA Eastern Standard Time.

You may “Join” the webinar 20 minutes prior to start time in order to address any technical issues with the HOST before the designated start time.

Upon registering for the webinar you will receive 2 emails – registration email and payment receipt email – from the webinar “Messenger” --- hold on to these emails, as this is your official information on how to join the webinar and your official payment receipt.

FIREWALL ACCESS FOR LIVE WEBINARS

PATC Webinars are a hosted service through Webex by Cisco.  The information below is directly from WebEx.

Network administrators: Read this page for allowing WebEx traffic onto your network

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